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Refund & Cancellations
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If an order with us needs to be discontinued for any reason, you will be required to contact us immediately if it has been purchased directly from our team.
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Products must be returned as they were delivered and boxed or sufficiently protected for transport to our workshop.
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After we have contacted and reviewed the request, we will determine the viability of the return and respond within 7 working days.
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Authorization for a return will be based on the criteria listed above and a careful understanding of the problem, cause of damage, quality of the product, or reason for the return.
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Cancellations are not permitted once the order is placed.
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