By purchasing any of our AMOLAKH products you are supporting traditions of craft that have been practiced in India for centuries. Our furniture, lights, and products are designed to last for
generations. We stand by our work and guarantee that each piece is free from defects in workmanship and materials and will perform under normal use and conditions.
Interpretation in natural markings, grain, and figure are purposeful compositions of each unusual piece and are not considered flaws. Small holes or mild curving that develop in wood are affected by variations in temperature and humidity and may occur and vanish with time and usage. While we have taken detailed precautions to mitigate this occurrence, it is an intrinsic quality of the material itself and will not cause the durability or lifespan of the product under normal conditions.
Amolakh warrants that each of its products is free from defects in material and/or workmanship. Subject to the limitations and exclusions herein, Amolakh, at its sole discretion under the limited Six- month warranty, will either replace or repair a manufacturing defect with comparable product or components.

Limitations, exclusions, and conditions of Warranty

The warranty begins with the date of purchase as reported in the invoice, requiring proof of purchase from the original buyer.
We must be notified of any defect and given an opportunity to remedy it; any remedial work carried out by a third party will nullify this warranty.
The warranty does not apply to normal wear and tear, dents or scratches, or usual deterioration that occurs during the course of regular use. Fading, knots opening, cracking, and splitting due to normal expansion and contraction of wood on its reaction to climatic changes in its environment is deterioration expected over a period of time and are not covered in the warranty.
We expect that the product should not have been misused or handled carelessly and has not been willfully damaged, neglected, or used in abnormal conditions, fire, flood, weather, relocation, etc.
Damages arising from any misuse, force, or mishandling are not covered and the product has not been modified, altered, or transformed in any way.
We will not be responsible for any defects due to the application of any treatment product that is not recommended by Amolakh. If a product or its part has to be replaced and that particular product or part is no longer available, Amolakh reserves the right to use an alternative similar product or part.

Wood finishes and upholstery fabrics are not warranted as care as well as the environment in which it is used generally has more influence on the performance and life of the product.
These Limited Warranties provide coverage to the original purchaser and do not apply to rented or commercial uses. Damage caused by the carrier in transit will be handled as per the norms of the carrier and insurance agency. Such damages should be notified on the same day as receipt of the goods and should be notified to the delivery agent at the time of delivery. All furniture should be opened and checked for any defect/damage. Any such issue should be notified within 24 hours of receipt of goods. No claim after 24 hours will be considered. If the furniture is not going to be used for a long time, it is desirable that it should be opened and kept in a safe and cool place to avoid accidental and heat damage. The cost of transportation of goods to be repaired or replaced is to be borne by the customer except for replacement due to in-transit damage if notified within 24 hours from the time of the delivery.
If questions or concerns arise, please contact us immediately at inquiry@amolakh.com with details and ideally images about the problem. This will provide us with an opportunity to understand the concern and provide a solution.